Charni, Hanen, Nadia Yusuf, and Manzar Ahmed. “Exploring Ethical and Emotional Dimensions of Customer Value in Financial Services through Employee-Customer Dynamics”. European Journal of Sustainable Development 13, no. 4 (October 1, 2024): 296. Accessed November 21, 2024. https://ojs.ecsdev.org/index.php/ejsd/article/view/1625.